Our Grout Sealing Service Revitalized This Shower in Henrico, VA

February 29, 2024

Grout is a porous material and will absorb dirt, grime, and other elements, losing its original color. In many cases, darkened and unappealing grout can't be restored with standard cleaning methods, requiring professional help. Our client in Henrico, VA, faced this problem with the grout in her shower and was unhappy because the grout was discolored and her cleaning routines didn't work.


After searching online and considering her options, she concluded it was time to seek professional assistance. Thankfully, her search didn't take much time as one of her friends recommended our grout sealing services in Henrico, Virginia, saying we had done an excellent job restoring his kitchen floors earlier this month.

She visited our website to learn more and was happy to see how much information was readily available. She read a few of our blogs and viewed our before and after pictures, which instilled the confidence she needed to call us. One of our friendly representatives listened to the homeowner's concerns and assured her we could help. Our representative scheduled a free in-home inspection at her convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the appointed day. We quickly assessed the problems our client was concerned about and noticed the grout was moldy and the area had a bad smell due to excess moisture. We also told her that the grout wasn't adequately sealed, which had contributed to its discoloration and dull appearance.

We discussed our assessment of the shower with her and suggested the best solution to restore the surface. We recommended our tile and grout cleaning, recoloring, and sealing services using Sir Grout's proprietary products as they are the safest and most advanced in the market. We would replace the damaged grout, color seal the grout to bring back its original color, and ensure her shower would look like new when finished.

We gave her a no-obligation quote outlining the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

We arrived on the appointed day and time, ready to restore the shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the shower's surface.

Next, we used a 275-degree vapor steam cleaner to remove embedded dirt and kill mold spores. When the grout was spotless, we repaired decaying and damaged grout to ensure a beautiful, consistent appearance.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we had already explained to the client that what makes our ColorSeal stand out is that it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout. Homeowners can also choose a different color to provide a completely new look.

After cleaning up, we invited the homeowner to view the results. She loved the renewed appearance of the surface and said she felt like she'd stepped into a new shower. Our client was thrilled with the outcome, and after thanking us, she promised to recommend Sir Grout's services to family and friends with any hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about our outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that can be harmful to the surface and leave a residue that seeps into the grout to cause discoloration, staining, and other issues.

Since mold and mildew are a potential health threat, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air by leaving a door or window open, and, after using the shower, drying surfaces with a squeegee, towel, or terry cloth.

Ready to give your shower or other hard surfaces a makeover? Contact us today by calling (804) 376-9820 or by using our online scheduling option to schedule a free quote.